Commercial Lines Account Manager
Company: APR
Location: Baltimore
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Job Title: Commercial Lines
Account Manager | Client Service Manager | CSR Salary: $75k- $90k
base salary Location : Baltimore, MD | Hybrid (willing to consider
fully remote for the right candidate) Job Overview: The Commercial
Lines Account Manager serves a critical role in our organization,
managing a diverse portfolio of commercial insurance accounts. This
individual is the primary contact for our clients and is
responsible for nurturing these relationships by understanding
their needs, providing excellent service, and ensuring their
coverage aligns with their business requirements. Key
Responsibilities: Oversee and manage a book of commercial lines
accounts, ensuring high levels of customer satisfaction. Respond to
client inquiries regarding policy and coverage promptly and
professionally. Conduct policy reviews, recommend coverages, and
prepare proposals for renewal business and/or additional lines of
coverage. Work closely with producers to market new business and
negotiate renewals, ensuring optimal coverage/cost ratios.
Establish and maintain strong relationships with carrier
representatives and underwriters. Understand and utilize agency
management software and carrier online rating portals efficiently.
Maintain accurate and detailed client and policy information within
the agency management system. Stay informed about changes in the
insurance industry and engage in continuous professional
development to enhance technical knowledge and capabilities.
Qualifications: A minimum of 5-7 years of experience in commercial
lines account management or related role in the insurance industry.
Property and Casualty license required. Preferred designations:
Certified Insurance Counselor (CIC), Chartered Property Casualty
Underwriter (CPCU), or equivalent. Proficiency in agency management
software, preferably Applied (TAM or EPIC) or AMS360. Strong
knowledge of various types of commercial insurance policies.
Excellent written and verbal communication skills to effectively
communicate with clients, team members, and carriers. Ability to
manage multiple tasks, set priorities, and meet deadlines.
Proficient with Microsoft Office Suite or related software for
producing professional reports, spreadsheets, and presentations.
All inquiries will be kept 100% Confidential Apply directly to
resume@aprcareers.com
Keywords: APR, Bel Air North , Commercial Lines Account Manager, Accounting, Auditing , Baltimore, Maryland
