ASM - VW Assistant Service Manager

Company: Antwerpen Automotive
Location: Pasadena
Posted on: February 16, 2026

Job Description:

Job Description Job Description Hiring Top Talent, Hardworking, Reliable, Organized Individual! Antwerpen Volkswagen 8065 Ritchie Hwy Pasadena, MD 21122 Contact Mike Williams (GM) 410-905-5046 Full-time (75K–150K a year) If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) … WE WANT, YOU! ___________________________________________________________________________ Job highlights Benefits Expand your Horizons Medical Insurance New Opportunities Await Vision and Dental Insurance Growing with you Paid sick leave and Vacation Qualifications - Previous experience as a Service Advisor is REQUIRED - Strong knowledge of automotive repair and maintenance procedures - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficient in using computer software for service writing and invoicing - Detail-oriented with strong organizational skills - Listen to customers’ concerns accurately - A valid driver’s license Responsibilities - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Perform vehicle inspections and recommend necessary repairs or maintenance - Prepare accurate estimates for repairs and services - Communicate with technicians to ensure timely completion of work - Keep customers informed about the status of their vehicles - Up sell additional services or products as appropriate via our Menu - Process customer payments and maintain accurate records - Maintain a clean and organized work area

Keywords: Antwerpen Automotive, Bel Air North , ASM - VW Assistant Service Manager, Customer Service & Call Center , Pasadena, Maryland