Sr. Reliability Product Manager-Tech, Infrastructure Reliability & Quality

Company: Amazon
Location: Herndon
Posted on: April 1, 2026

Job Description:

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Senior Reliability Product Manager - Tech, you will create and drive the development and implementation of predictive maintenance solutions for electrical and mechanical data center infrastructure equipment from concept to at-scale global implementation. This role will focus on leveraging data and analytics to optimize data center maintenance and prevent downtime. Key job responsibilities · Engage with internal and external Amazon customers and support teams to gain insights and capture critical maintenance needs for data centers · Utilize those insights to identify specific product requirements, create a product vision, and own the product development roadmap for predictive maintenance solutions across our data center portfolio · Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps · Drive continuous advancements and improvements within our data center maintenance, and communicate technical direction to Management · Own and drive the complete product lifecycle from idea conception through implementation and wide scale deployment to eventual deprecation · Analyze product performance metrics and customer feedback to drive continuous improvement · Work independently in a high-pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor's degree in management, business administration, economics, engineering, marketing - 5 years of end to end product delivery experience - 5 years of technical product or program management experience - 5 years relevant work experience in or working with mission critical facilities - 7 years in product, program, and/or technical leadership for large scale strategic initiatives in the data center infrastructure domain - Masters degree in Engineering, product marketing, or business development. - Experience writing documents on business requirements for new products, product development proposals, process improvement initiatives and/or product roadmaps Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, VA, Herndon - 151,200.00 - 204,600.00 USD annually

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