Assistant Community Manager
Company: Northshore Personnel Services Inc
Location: Baltimore
Posted on: May 1, 2024
|
|
Job Description:
Job Title: Assistant Community ManagerCompany: Red Tail
ResidentialLocation: Arrive Federal HillStatus: Full Time,
Non-ExemptSupervisor: Community Manager, Multi-Site Community
Manager, Area Support Community Manager, Senior Community
ManagerBenefits:We offer a competitive compensation package with
Company paid employee only health insurance, vacation and sick
time, Company paid holidays, life insurance, and employee
discounts!Job Description:This position involves delivering
exceptional customer service, conducting market surveys, and
handling various aspects of leasing, including showing, processing
applications, and managing move-ins. The responsibilities also
include daily updating of unit availability, processing maintenance
work orders, adhering to operating procedures and policies, and
managing collections in accordance with company standards. The role
extends to clerical and phone support, maintaining resident files
for accuracy, and overseeing move-in appointments and inspections
to meet Trinity's standards. The candidate must demonstrate the
ability to resolve resident complaints, conduct move-out
inspections, and manage deposit accountings with Community Manager
approval. Maintaining accurate account records, including NSF's,
rent allowances, concessions, rent increases, and other
management-approved transactions, is essential. Additionally, the
role encompasses performing tasks or duties as assigned by the
Supervisor.Special Requirements:Physical demands:The team member
will be regularly required to sit, stand, walk, talk, hear, and
reach using feet, legs, back, arms and hands. The employee may
occasionally be required to climb. Specific vision requirements
include the ability to use close vision, distance vision, color
vision, depth perception, and the ability to adjust focus. The
employee will be required to work at a personal computer and talk
on the phone for extended periods of time. Must possess the ability
to detect auditory and/or visual alarms and be available to work
extended/flexible hours and weekends as
needed.Attendance/Travel:This position is a full-time position and
may require the availability to work some nights, weekends, and
occasional holidays. The position also requires regular attendance
and active participation/planning at company functions and
events.Essential Functions:Skills include an excellent ability to
address the needs of residents, prospects, and vendors. Other
essential skills include but are not limited to:Handle high stress
situations effectively.Exhibit strong leadership skills.Excellent
communication skillsSuperior collection skillsAdministrative and
organizational skillsTime management skills and ability to
prioritize wisely.Customer service orientationStrong sales
backgroundKnowledge of state law as it relates to fair
housing.Qualifications:Computer Skills:Intermediate computer and
Internet knowledgeIntermediate knowledge of MS Word, Excel, and
OutlookPrefer knowledge of the following software programs: Yardi,
Voyager, LRO, Entrata, Resident CheckLearning and
Development:Maintain a commitment to ongoing professional
development and career growth through our companys continuing
education programs.Education:High school education or equivalent is
required.CPM, CAM, RMP, or CMCA Certifications are preferred but
not required.Accurately perform intermediate mathematical functions
and use all on-site resident management software
functions.Professional Experience:Two years of experience in
residential Community management in the Multifamily Industry is
required.Northshore Personnel Services Inc. is an equal opportunity
employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any
other characteristic protected by federal, state, or local laws.by
Jobble
Keywords: Northshore Personnel Services Inc, Bel Air North , Assistant Community Manager, Executive , Baltimore, Maryland
Click
here to apply!
|