PATIENT SERVICES REP (PER DIEM) (Only 24h Left)
Company: Cooper University Health Care
Location: Camden
Posted on: July 14, 2025
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Job Description:
About us At Cooper University Health Care, our commitment to
providing extraordinary health care begins with our team. Our
extraordinary professionals are continuously discovering clinical
innovations and enhanced access to the most up-to-date facilities,
equipment, technologies and research protocols. We have a
commitment to our employees to provide competitive rates and
compensation programs. Cooper offers full and part-time employees a
comprehensive benefits program, including health, dental, vision,
life, disability, and retirement. We also provide attractive
working conditions and opportunities for career growth through
professional development. Discover why Cooper University Health
Care is the employer of choice in South Jersey. Short Description
The Patient Service Representative will be a resource to the
department, patients, families, and health care team members within
the scope of their role. They will support the administrative and
scheduling needs of the Innovative Delivery Programs including
Population Health at Home, Remote Patient Monitoring, Complex and
Transitional Care, and other population health programs/initiatives
as needed. 1. Answers and fields phone calls and voice mail
messages, monitors assigned front desk pools, documents events in
patients digital health record, and escalates as appropriate. 2.
Faxes, scans PHI into their digital health record, and sorts mail.
3. Schedules and confirms patient appointments and performs
check-in, check-out. 4. Prepares patient charts and information
prior to scheduled appointment. 5. Facilitates activation of
patient’s MyChart account if not active 6. Supports patient
screening for digital remote patient monitoring (RPM) program
eligibility (i.e. social, digital capabilities) and facilitates
digital RPM program enrollment 7. Orders/ships digital remote
monitoring devices and confirms patient receipt. 8. Anticipates
problems or issues and solves within the scope of responsibility.
9. Reviews digital RPM patient agreement and ensures signed. 10.
Collaborates with patients, care givers, providers, and other
health care team members. 11. Maintains privacy and confidentiality
for all patients. 12. Regularly attends in-services to further
develop position and department. 13. Performs all related duties or
special projects as assigned/required. The above are guidelines for
the position but are not necessarily a delineation of all the
actions/duties necessary to the job. Experience Required Minimum
one year of recent registration or billing experience working in a
medical facility preferred. Proficiency in patient registration,
scheduling, medical insurance pre-certifications, authorizations
and referrals preferred. Epic experience preferred. Excellent
organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education Requirements High School Diploma or equivalent required.
Special Requirements Customer service oriented attitude/behavior as
well as a pleasant and poised demeanor and excellent phone
etiquette. Must possess excellent communication skills both verbal
and written. Must be skilled in the use of computers. NAHAM
Certified Healthcare Access Associate (CHAA) certification
preferred.
Keywords: Cooper University Health Care, Bel Air North , PATIENT SERVICES REP (PER DIEM) (Only 24h Left), Healthcare , Camden, Maryland
