Sr Account Executive, State Government Sales
Company: T-Mobile
Location: Beltsville
Posted on: May 2, 2024
Job Description:
Be unstoppable with us!T-Mobile is synonymous with
innovation-and you could be part of the team that disrupted an
entire industry! We reinvented customer service, brought real 5G to
the nation, and now we're shaping the future of technology in
wireless and beyond. Our work is as exciting as it is rewarding, so
consider the career opportunity below as your invitation to grow
with us, make big things happen with us, above all, #BEYOU with us.
Together, we won't stop!The Sr State Government Account Executive
position focuses on the customer life cycle, supporting the growth
of State and Local State Government. The primary responsibilities
are to sell to State and Local accounts, renew contracts, increase
customer satisfaction, and improve revenue while driving customer
retention activity. This is a new business development role,
prospecting, and hunting for new business.
As a Sr State Government Account Executive, your performance is
evaluated on your ability to meet sales expectations and maintain a
high level of job performance through a variety of metrics focused
on building the business. The quality and method of work must be
consistently completed in accordance with T-Mobile's core
values.Position Responsibilities:
- New Sales activities: Apply contact list to call leads to
generate sales opportunities. Exceed monthly sales, renewal, and
churn target goals. Welcome customers to T-Mobile and review
service agreement, answer questions regarding service, and probe
for additional business. Sustain monthly call goals as expectations
decide.
- Account Management and Maintenance Activities: Establish and
nurture customer relationships to drive sales and increase customer
base. Complete Customer account maintenance resulting from account
reviews. Provide account analysis to determine up-sell and renewal
offers. Supervise and resolve customer issues. Track individual
account activity and results.
- Extensive data entry, system navigation, and utilization
required, including independent analysis and sophisticated decision
making related to information. Accuracy and efficiency in data
entry required.
- Optimally completes continuous training to maintain knowledge
of products, services, and sales approaches. Uses automated
knowledge system, as well as any training tools provided to deliver
outstanding service to meet T-Mobile's efficiency and quality
standards.
- Attains efficiency and sales goals based on targeted metrics.
Meets/exceeds all departmental goals and business objectives.
- Demonstrates positive and coordinated behavior with customers
and coworkers. Demonstrates personal leadership in consistently
maintaining high standards for ethical and professional
conduct.
- Disburses adjustments and credits as appropriate within
established limits and criteria.
- Supports team initiatives and builds an inclusive
environment.Education:
- Bachelor's Degree PreferredPosition Qualifications:
- Bachelor's Degree preferred.
- 4 + years selling State and Local Government Accounts
- Selling to State Government accounts strongly preferred, at
minimum must have previous Government Sales experience.
- 2 years Extensive Business Client Service Experience
- 2 years Business Sales Experience
- 2 years Wireless Industry Sales Experience preferred.
- 2 years Telecom or Technical Sales Experience preferred.
- Attention To Detail, Business Analysis, Presentation Skills and
Problem-Solving skills required.
- Experience crafting and delivering presentations.Okay. You've
seen what we're looking for and you're up to the challenge. Here's
what we can offer you in exchange for your outstanding work:
- Competitive base pay plus commission potential
- Benefits for part-time and full-time associates
- Medical, dental and vision benefits
- Matching 401(k)
- An annual Employee Stock Grant, and a purchase plan that gives
you the chance to grab TMUS stock at a discount.
- Generous paid time-off programs
- Phone service discounts!
- Education reimbursement
- Serious growth potential for your career
- Fun, fast-paced environmentThis is the opportunity to do
something special and join a company revolutionizing the wireless
industry. And we couldn't do it without someone like you. So, what
do you say? Isn't it time you explored what could become the career
move of a lifetime? We invite you to apply today!* At least 18
years of age* Legally authorized to work in the United
StatesTravel:Travel Required (Yes/No): YesDOT Regulated:DOT
Regulated Position (Yes/No):NoSafety Sensitive Position
(Yes/No):NoAt T-Mobile, our benefits exemplify the spirit of One
Team, Together! A big part of how we care for one another is
working to ensure our benefits evolve to meet the needs of our team
members. Full and part-time employees have access to the same
benefits when eligible. We cover all of the bases,
offering---medical, dental and vision insurance, a flexible
spending account, 401(k), employee stock---grants, employee stock
purchase---plan, paid time off and up to paid 12 holidays - which
total about 4 weeks for new full-time employees and about---2.5
weeks for new part-time---employees annually - paid parental and
family leave,---family building benefits, back-up care, enhanced
family support, childcare subsidy,---tuition---assistance, college
coaching, short and long term disability, voluntary AD&D
coverage, voluntary accident coverage, voluntary life insurance,
voluntary disability insurance, and voluntary long-term care
insurance. We don't stop there- eligible employees can receive
mobile service & home internet discounts, pet insurance, and access
to commuter and transit programs! To learn about T-Mobile's amazing
benefits,---check out---.--- Never stop growing!T-Mobile doesn't
have a corporate ladder-it's more like a jungle gym of
possibilities! We love helping our employees grow in their careers,
because it's that shared drive to aim high that drives our business
and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity
Employer. All decisions concerning the employment relationship will
be made without regard to age, race, ethnicity, color, religion,
creed, sex, sexual orientation, gender identity or expression,
national origin, religious affiliation, marital status, citizenship
status, veteran status, the presence of any physical or mental
disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination, retaliation or
harassment based upon any of these factors is wholly inconsistent
with how we do business and will not be tolerated.Talent comes in
all forms at the Un-carrier. If you are an individual with a
disability and need reasonable accommodation at any point in the
application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Please note, this contact channel is not a means to apply for or
inquire about a position and we are unable to respond to
non-accommodation related requests.
Keywords: T-Mobile, Bel Air North , Sr Account Executive, State Government Sales, IT / Software / Systems , Beltsville, Maryland
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