Temporary POS Associate
Company: Spencer's
Location: Egg Harbor Township
Posted on: July 1, 2025
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Job Description:
Overview We are authentic, professional providers of fun,
focused on building a Great Place To Work For All by staying true
to our mission: 'Life's a Party, We're Makin' It Fun!' and 'So Much
Fun It's Scary!' At Spencer's and Spirit Halloween, we do the right
thing always-integrity, fairness, respect, and transparency are our
foundation. You will find our culture to be inclusive, passionate,
resilient, and one that values differences and embraces all. One
Team / One Goal We are leaders and owners of our business success.
Whether it's developing new and exclusive costumes, quality testing
products, or implementing technology solutions, our teams
understand the value of working collaboratively to embrace change
through innovation, curiosity, and thoughtfulness. Responsibilities
We are seeking an Support Technician to ensure seamless operations
and address emergent issues across various facets of our retail
environment. This role involves handling initial problem
identification, providing support for corporate office and
point-of-sale (POS) systems, troubleshooting hardware, and
overseeing network performance. The ideal candidate will have a
strong technical background, excellent problem-solving skills, and
the ability to work independently during non-business hours Assess
initial problem identification and supporting field emergencies
after business hours, including Store Maintenance, Asset
Management, and Operational issues by placing service call to
appropriate contractors, or escalating issues as necessary Provide
first level support for internal corporate office issues, and
second level of POS support by diagnosing and resolving various PC
related problems ranging from software bugs to major hardware
malfunctions Troubleshoot and repair various hardware equipment,
such as routers, access points, switches, PCs, laser printer,
receipt printers, cash drawer, barcode scanner, portable data
terminals, etc. Support and monitor the installation and
performance of store WAN equipment Assist the WAN team by providing
first-level support Monitor store networks and inform the WAN team
and other departments of outages and other changes Ensure that
daily tasks are completed and all problems are attended to in the
Supervisor's absence Perform operational functions of polling store
data. Schedule, monitor and control the processing, transmission
and retrieval of store data Qualifications Associate's degree (A.
A.) or equivalent from two-year college or technical school or two
to four years related experience and/or training Must have
leadership and training potential Must have troubleshooting skills
and eagerness to learn The pay range reflects the potential rate
for this role. Individual base pay is determined by various factors
such as relevant experience and skills, and the scope and
responsibilities of the position. Pay Range $18.00 per hour
Keywords: Spencer's, Bel Air North , Temporary POS Associate, IT / Software / Systems , Egg Harbor Township, Maryland
