Business Systems Analyst Senior
Company: AHU Technologies Inc
Location: Washington
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Job Description: Short
Description : 11-15 years of experience. Sr. Business Analyst will
support Client-IT modernization, public-safety technologies, and
mission critical systems. Leads enterprise requirements, process
redesign, and IT initiatives for 911/311 operations. Complete
Description: The Business Systems Analyst will support
enterprise-level requirements development, process analysis, and
systems modernization activities aligned with the mission of the
Client. This role formulates and defines system scope and
objectives, analyzes business and user needs, documents
requirements, and translates them into system specifications
supporting 911 / 311operations and core IT environments. The
analyst will collaborate with technical teams, operational
stakeholders, and partner agencies to support technology
enhancements, workflow improvements, and system integrations. Work
includes developing standardization tools and documentation,
supporting process redesign initiatives, evaluating technology
performance, and contributing to modernization projects across
multiple platforms. CONTRACT JOB DESCRIPTION Responsibilities: 1.
Formulates and defines systems scope and objectives based on user
needs and a comprehensive understanding of business systems. 2.
Devises or modifies procedures to solve complex problems
considering system limitations, operating time, and desired
results. 3. Provides consultation on complex projects and
contributes as a senior-level specialist across phases of systems
analysis. 4. Leads requirement development sessions to gather
detailed business and functional requirements. 5. Analyze existing
workflows, processes, and system configuration to identify
improvement opportunities and modernization needs 6. Develops
business process models, use cases, workflow diagrams, and
documentation to support system design and decision making. 7.
Translates business and operational requirements into clear,
actionable technical specifications for client-IT teams. 8.
Evaluates system capabilities, performance data, and user feedback
to recommend system enhancements or process modifications. 9.
Supports testing activities including test plan development, test
case creation, user acceptance testing, and issue tracking. 10.
Coordinates with cross-functional stakeholders to ensure alignment
between operational needs, technical solutions, and project goals.
11. Assists in the development of standardized tools, templates,
documentation framework, and reporting dashboards. 12. Supports
change management activities including training documentation,
stakeholder communication, and workflow transition support. 13.
Conducts impact assessments to determine effects of system changes
on users, processes, and integrated systems. 14. Supports data
validation, data mapping, and data quality reviews to ensure
accuracy and consistency across platforms. 15. Prepares reports,
presentations, and recommendations for leadership based on
analysis, findings, and project outcomes. Minimum
Education/Certification Requirements: Bachelors degree in IT or
related field or equivalent experience; or a current Project
Management Professional (PMP) Certification Skills Matrix Software
Development Lifecycle (SDLC) 11-15 yrs. Business systems analysis
or IT project support Workflow analysis and enterprise process
improvement Requirement gathering and documentation Bachelors
degree in IT or related field or equivalent experience Workflow and
process-mapping tools (Visio, etc) Use case development and process
modeling Multistakeholder coordination experience Testing and UAT
support Data validation, mapping, and quality review Experience
with public safety or high-availability systems Change management
support Reporting, dashboard creation, and presentations
Keywords: AHU Technologies Inc, Bel Air North , Business Systems Analyst Senior, IT / Software / Systems , Washington, Maryland
