Customer Success Associates

Company: LHH US
Location: Washington
Posted on: February 18, 2026

Job Description:

Job Description Job Description LHH is partnering with a nonprofit association in the DC area to hire an Customer Success Associates. We're seeking a detail-oriented, client-focused professional to help deliver smooth and successful experiences for event participants and sponsors. In this role, you'll play a central part in managing both client services and event operations, serving as a main point of contact from initial inquiry through on-site execution. This is a temporary role through June, offering hybrid flexibility. Compensation ranges from $21-$22/hour , depending on experience. Key Responsibilities Develop and maintain a thorough understanding of event programs, deadlines, and deliverables Act as the primary contact for clients, responding promptly and providing excellent customer service Coordinate all aspects of exhibitor and sponsor logistics, including registration, scheduling, programming, and on-site support Partner with sponsorship fulfillment and sales teams to ensure smooth processes and cross-department alignment Support clients throughout the full event lifecycle by: Sharing updates and critical deadlines Assisting with partnership and engagement opportunities Reinforcing logistical requirements to ensure a seamless experience Assist the sales team as needed to help deliver successful events Qualifications 1-3 years of experience in event coordination, client services, or a similar role Strong verbal and written communication skills Excellent organizational and multitasking abilities Proficiency in Microsoft Office; experience with event management or CRM platforms is a plus Ability to work independently and collaboratively in a hybrid environment Professional, client-focused demeanor with strong problem-solving skills Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy Pay Details: $20.00 to $22.00 per hour Search managed by: Katherine Laurrie Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Keywords: LHH US, Bel Air North , Customer Success Associates, Sales , Washington, Maryland