PART-TIME Customer Service Representative

Company: Aviation
Location: Thomasville
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description: WORK HOURS- Mon- Thurs. 3:00pm- 7:00PM Friday- 7:30AM- 7:00PM The CSR plays a crucial role in coordinating ground support services at the airport's fixed-base operator (FBO). Customer Service Representatives must be professional, detail-oriented, and driven to provide excellent service. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Provide airport, weather, and parking advisories professionally to aircraft via the UNICOM · Utilize Total FBO software to conduct point of sale transactions and payments on account · Handle incoming phone and email service requests from customers · Coordinate with the line service department to ensure customer requests are executed correctly and on time · Assist customers with hotel, rental car, and courtesy car requests · Coordinate customer requests for operations outside of normal business hours · Ensure the airport lobby, café, conference rooms, and pilot’s lounge are clean and prepared for customer use. · Other duties as assigned Requirements: · Engage with customers, co-workers, and management in a courteous and respectful manner · Ability to multitask and exhibit superior attention to detail · Strong written and verbal communication skills · Collaborative Professionalism – ability to work as part of a team to achieve common goals · High School diploma/GED required

Keywords: Aviation, Bel Air North , PART-TIME Customer Service Representative, Seasonal Jobs , Thomasville, Maryland